Billing 7

• Do you accept other forms of payment besides credit cards?
• How can I get my receipt?
• Can I pay at the lab?
• Do I need to pay any additional fees at the lab?
• Why do I see multiple charges?

View all 7

Refunds 5

• Can I get a refund for tests ordered & cancel my order?
• Free “90 day money-back guarantee”
• What is my remaining balance on my House Credit Certificate (HCC)?
• Customer Canceled dispute
• Customer disputed Portal Charge Discrepancy

Subscription 1

• Do you have the option to subscribe?