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Billing & Refunds
Do you accept other forms of payment besides credit cards?
How can I get my receipt?
Can I pay at the lab?
Do I need to pay any additional fees at the lab?
Why do I see multiple charges?
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Can I get a refund for tests ordered & cancel my order?
Free “90 day money-back guarantee”
What is my remaining balance on my House Credit Certificate (HCC)?
Customer Canceled dispute
Customer disputed Portal Charge Discrepancy
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