Refunds

Can I get a refund for tests ordered & cancel my order?
Order cancellations and refunds are only permitted prior to submission of urine or blood specimens to a Patient Service Center for testing. Refund amounts w...
Fri, Sep 23, 2022 at 1:55 PM
Free “90 day money-back guarantee”
Refunds under these promotions can be claimed if, and only if, (i) the patient is a first-time customer (determined by personal details and not just the ema...
Wed, Sep 28, 2022 at 7:23 AM
What is my remaining balance on my House Credit Certificate (HCC)?
You can see the balance of your house credit certificate by contacting our customer service team at 877-283-7882 or by creating a new support ticket at: htt...
Tue, Oct 11, 2022 at 2:58 PM