Refunds

Can I get a refund for tests ordered & cancel my order?
Order cancellations and refunds are only permitted prior to submission of urine or blood specimens to a Patient Service Center for testing. Refund amounts w...
Fri, Feb 16, 2024 at 12:15 PM
Free “90 day money-back guarantee”
Refunds under these promotions can be claimed if, and only if all the following conditions are met: 1. The patient is a first-time customer (determined by ...
Fri, Sep 8, 2023 at 4:32 AM
What is my remaining balance on my House Credit Certificate (HCC)?
You can see the balance of your house credit certificate by contacting our customer service team at 877-283-7882 or by creating a new support ticket at: htt...
Thu, Dec 7, 2023 at 4:54 AM