Billing

Do you accept other forms of payment besides credit cards?
If you do not wish to pay via credit card, you can purchase gift cards like American Express to cover the amount of the purchase. Multiple gift cards will r...
Thu, Nov 10, 2022 at 12:31 PM
How can I get my receipt?
There is an option to print receipts for your orders by logging into your patient portal. Located at the bottom of the order, you’ll find a “Download HSA ...
Fri, Sep 8, 2023 at 4:37 AM
Can I pay at the lab?
No, we are a separate company from the lab, in order to use our service and receive the benefit of our pricing, you must place your order online and pay at ...
Tue, Mar 22, 2022 at 5:37 AM
Do I need to pay any additional fees at the lab?
The prices listed on our website are all-inclusive, no additional fees are added during the ordering process or charged to you at the lab when using our ser...
Fri, Sep 8, 2023 at 4:47 AM
Why do I see multiple charges?
When you use your credit card for an online purchase, Private MD Labs will send your card number and purchase amount to the issuing bank for an approval or ...
Mon, May 16, 2022 at 12:09 AM
How to use a gift certificate?
Once you order the Gift Certificate from our website, you'll receive an email with the subject line "You have received a Private MD Labs Gift Certi...
Wed, Dec 21, 2022 at 6:39 AM
How would the order show in my credit card statement?
When you order a test, your credit card statement will show “Private Md Labs” when processed.   If you have any questions, contact us at 877-283-7882 or b...
Mon, Oct 17, 2022 at 9:59 AM