Account & Login

How can I create/sign up for an account with Private MD Labs?
Accounts are automatically created when you place your first order. Orders are email specific. In order to not create multiple new accounts, it is impor...
Tue, Apr 23, 2024 at 4:14 AM
Where can I log in to my account?
You can log in to your account here:
Fri, Apr 19, 2024 at 8:29 AM
Why am I not able to log into my account?
Go to: You can click the “Forgot password” option or log in with our one-time secure link option.  Make sur...
Fri, Apr 19, 2024 at 8:34 AM
I don't see my order in my Patient Portal. What can I do?
The login is email specific, not name specific. If you have used multiple email addresses when ordering with us, your recent order may be listed under a dif...
Thu, Dec 7, 2023 at 4:56 AM
Can I change my Patient Portal login email?
Yes. You may change your email in the patient portal to an email that has never been used with our company previously. Log in to the patient portal and clic...
Wed, Nov 22, 2023 at 8:07 AM
Can I delete/deactivate my account?
Yes.  Please be aware, once your account & results are deleted the process cannot be reversed, so should you need the results in the future, we will...
Fri, Apr 19, 2024 at 6:55 AM