Account & Login

How can I create/sign up for an account with Private MD Labs patient portal?
Accounts are automatically created when you place your first order. Orders are email specific. In order to not create multiple new accounts, it is impor...
Wed, Oct 12, 2022 at 12:48 PM
Where can I log in to my Patient Portal account?
You can log in to your Patient Portal account here:
Tue, Mar 22, 2022 at 2:29 AM
Why am I not able to sign into my secure portal?
Go to:   You can click the “Forgot Password” option or log in with our one-time secure link option.    ...
Fri, Sep 8, 2023 at 4:48 AM
I don't see my order in my Patient Portal. What can I do?
The login is email specific, not name specific. If you have used multiple email addresses when ordering with us, your recent order may be listed under a dif...
Fri, Sep 8, 2023 at 4:44 AM
Can I change my Patient Portal login email?
Yes. You may change your email in the patient portal to an email that has never been used with our company previously. Log in to the patient portal and clic...
Wed, Nov 22, 2023 at 8:07 AM
Can I delete/deactivate my account?
Yes. Please be aware, once your account & results are deleted the process cannot be reversed, so should you need the results in the future, we will not ...
Mon, Apr 24, 2023 at 7:05 AM