Accounts are automatically created when you place your first order. Orders are email specific. In order to not create multiple new accounts, it is impor...

You can log in to your account here: https://www.privatemdlabs.com/patient/login

Go to: https://www.privatemdlabs.com/patient/login You can click the “Forgot password” option or log in with our one-time secure link option.  Make sur...

The login is email specific, not name specific. If you have used multiple email addresses when ordering with us, your recent order may be listed under a dif...

Yes. You may change your email in the patient portal to an email that has never been used with our company previously. Log in to the patient portal and clic...

Yes.  Please be aware, once your account & results are deleted the process cannot be reversed, so should you need the results in the future, we will...