Editing The Requisition

Can I change the name on the requisition?
Yes. If your information on the requisition is incorrect, please contact us by creating a new ticket confirming your order number and providing us with ...
Fri, Apr 19, 2024 at 7:45 AM
Can I change the date of birth on my requisition?
Requisitions are created with the information provided when the order is placed. If your information is incorrect on the requisition, please contact us by c...
Thu, Dec 7, 2023 at 4:56 AM
Can I change my address on my requisition?
No worries if your address is wrong on the requisition, there are no changes necessary. We do not mail anything out.  The labs require an address to be ...
Fri, Apr 19, 2024 at 6:54 AM
Can I change the gender on my requisition?
Yes!  If your gender is incorrect on the requisition, please contact us by creating a new support ticket confirming your order number and providing us w...
Fri, Apr 19, 2024 at 6:53 AM
Can I exchange the tests that I ordered for different testing?
As long as your samples haven’t been collected yet, yes, we’re happy to help you make changes to your order & get the right tests for you. To exchan...
Fri, Apr 19, 2024 at 6:49 AM
Can I add a test to my order?
If you've missed a test and would like to include it in your existing order, no worries - we completely understand and are here to help.  To ensure ...
Tue, Dec 5, 2023 at 3:23 PM