We have a few options for support!


Feel free to email us at help@privatemdlabs.com or open a ticket here.


If it’s more convenient, you can also reach us via text at 754-799-7833 (text only) or call at 877-283-7882.


Our business hours are Monday - Friday 8:00 AM - 4:30 PM ET, however, we do try to reply to emails and text messages periodically also outside business hours. 


If you don’t hear back right away, please rest assured that we’ll look into your situation and will get back to you as soon as possible! 


Thank you for your patience.