Your order never expires. Because of some regulations that we can't avoid, your requisition (prescription) technically expires after 6 months, at which point we will issue you a new one at no cost to you when you're ready to take your tests. Because there is a cost to us involved in re-issuing your requisition, we ask that you refrain from requesting a re-issue until you're sure you will be going to the lab for your blood draw. We retain the right to not re-issue requisition orders at our own discretion without reason if we feel this policy is being abused.
Reissued requisitions may not be transferred to another name. If the requisition associated with your order has expired and the tests ordered have increased in price, we reserve the right to issue a house credit to you for the amount of purchase to enable you to reorder and pay the difference in cost. We reserve the right to charge an administrative fee of $15 for re-issues under certain circumstances, like abuse, too many re-issues or unforeseen circumstances.